Quick version
Patient safety is a central part of our operations, we work continuously with risk analyses, self-checks, deviation management and quality monitoring to prevent healthcare injuries and ensure high medical quality.
All deviations, comments and complaints are regularly followed up and used as part of our improvement work. We work in accordance with the Patient Safety Act, the Patient Data Act and the National Board of Health and Welfare's regulations on management systems for systematic quality work.
Systematic quality management
We follow a structured management system for quality and patient safety in accordance with Swedish healthcare regulations, including SOSFS 2011:9. This includes regular:
risk assessments
internal reviews and quality controls
follow-up of incidents and patient feedback
improvement initiatives
internal quality monitoring
Incident management and continuous improvement
All employees are required to report incidents, near misses and patient feedback. Reported cases are reviewed promptly and used as part of our continuous improvement efforts to strengthen quality and patient safety.
Follow-up of abnormal findings
We have clear medical guidelines for how abnormal blood test results and radiological findings should be managed. When needed, patients are contacted directly and guided to the appropriate level of care.
Critical findings are handled promptly according to established medical procedures.
Patient safety report
Each year, we prepare a patient safety report summarizing our work with quality and patient safety, including identified risks, implemented measures and areas for continued improvement.